ELD Loads Support
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Knowledge base
About ELD Loads
What is ELD Loads?
1
About ELD Loads
How is ELD Loads different from other load boards?
1
How ELD Loads Differs
Why should I use ELD Loads?
1
Benefits Of Using ELD Loads
Who can use ELD Loads?
1
ELD Loads Availability
Is ELD Loads a broker?
1
ELD Loads Is Not A Broker
How do I get paid?
1
Getting Paid
How much does ELD Loads cost to use?
1
Cost
Where do your loads come from?
1
Load Sources
What are the main features of ELD Loads?
1
Main Features
What equipment types do you provide loads for?
1
Equipment Types
What type of freight do you offer?
1
Types Of Freight
What regions / countries / lanes do you have freight for?
1
Load Availability
Do you provide routing?
1
Routing
Do you provide factoring?
1
Factoring
Setting Up Your ELD Loads Account
How do I access ELD Loads?
3
Accessing ELD Loads - Owner Operators
Accessing ELD Loads - Fleet Managers
Accessing ELD Loads - Drivers
How do I set up my ELD Loads account?
2
Account Setup - Owner Operators & Drivers
Account Setup - Fleet Managers
Do I need a USDOT to set up my account or use ELD Loads?
1
USDOT Requirements
How do I make changes to my ELD Loads account once I’ve set it up?
2
Updating Account Information - Owner Operators & Drivers
Updating Account Information - Fleet Managers
Finding Loads With ELD Loads
How do I search for loads?
2
Searching For Loads - Owner Operators & Drivers
Searching For Loads - Fleet Managers
Do I have to select a drop-off location when searching?
1
Selecting Drop-off Locations When Searching
Do I have to select a pickup date when searching?
1
Selecting Pickup Dates When Searching
How can I filter my search results?
1
Search Results Filters
How do I sort my search results?
1
Search Results Sorting
Can I change the distance measurement from miles to kilometres?
1
Distance Measurements
Can I change the currency from USD to CAD?
1
Currency (USD / CAD)
How is the rate per mile calculated?
1
Rate Per Mile
Why do some loads have no pricing (Call for Rate)?
1
Loads Without Pricing (Call For Rate)
What are ELD Loads Certified loads?
1
Certified Loads
What are recommended loads?
1
Recommended Loads
How do I get better load recommendations?
2
Getting Better Load Recommendations - Owner Operators & Drivers
Getting Better Load Recommendations - Fleet Managers
What are active loads?
3
Active Loads - Owner Operators
Active Loads - Fleet Managers
Active Loads - Drivers
How do I see more details on a load?
1
Load Details
How do I know who posted the load?
1
Determining Load Source
Where can I find contact information for a broker / 3PL?
1
Load Source Contact Information - Owner Operators & Fleet Managers
Can I see financial information, ratings, or other details about a broker / 3PL?
1
Financial Information For Load Source - Owner Operators & Fleet Managers
Can I see information on warehouse hours and amenities?
1
Facility Information For Load Sources
Requesting Loads With ELD Loads
Can I post my truck’s capacity?
1
Posting Truck Capacity
How is Request A Load different from Search?
1
Difference Between Requesting Loads And Searching For Loads
How do I request a load?
2
Requesting Loads - Owner Operators & Drivers
Requesting Loads - Fleet Managers
Where can I see my load requests?
2
Viewing Load Requests - Owner Operators & Drivers
Viewing Load Requests - Fleet Managers
How do I edit a load request?
2
Editing Load Requests - Owner Operators & Drivers
Editing Load Requests - Fleet Managers
How do I delete a load request?
2
Deleting Load Requests - Owner Operators & Drivers
Deleting Load Requests - Fleet Managers
Do I have to enter a drop-off location when requesting a load?
1
Selecting Drop-off Locations When Requesting Loads
Do I have to select a pickup date when requesting a load?
1
Selecting Pickup Dates When Requesting Loads
Booking Loads With ELD Loads
What are Book Now loads?
1
Book Now Loads - Owner Operators & Fleet Managers
How do I book a load?
1
Booking Loads - Owner Operators & Fleet Managers
Bidding On Loads With ELD Loads
What is bidding?
1
Bidding Explained - Owner Operators & Fleet Managers
How do I bid on a load?
1
Submitting Bids - Owner Operators & Fleet Managers
How do I edit a bid on a load?
2
Editing Bids - Owner Operators
Editing Bids - Fleet Managers
How do I cancel a bid on a load?
2
Canceling Bids - Owner Operators
Canceling Bids - Fleet Managers
Canceling Loads With ELD Loads
How do I cancel a load I’ve booked?
2
Canceling Loads - Owner Operators
Canceling Loads - Fleet Managers
Assigning Loads With ELD Loads
How do I assign a load?
1
Assigning Loads - Fleet Managers
How do I unassign a load?
1
Unassigning Loads - Fleet Managers
Sharing Loads With ELD Loads
What is load sharing?
1
Load Sharing Explained - Fleet Managers & Drivers
How do I share a load?
1
Sharing Loads - Fleet Managers & Drivers
Documents With ELD Loads
How do I share my documents with a 3PL?
1
Sharing Documents - Owner Operators & Fleet Managers
Where can I get the Bill of Lading / Invoice / Rate Confirmation / Load Tender / etc?
1
Getting Load Documents - Owner Operators & Fleet Managers
Managing Your Settings With ELD Loads
How do I update my contact information?
1
Updating Contact Information
How do I add a preferred lane?
1
Adding Preferred Lanes - Owner Operators & Drivers
How do I edit a preferred lane?
1
Editing Preferred Lanes - Owner Operators & Drivers
How do I delete a preferred lane?
1
Deleting Preferred Lanes - Owner Operators & Drivers
How do I update my communication preferences?
1
Communication Preferences - Fleet Managers
How do I update my equipment type(s)?
1
Updating Equipment Type - Owner Operators & Drivers
Managing Your Fleet With ELD Loads
How do I invite a driver?
1
Inviting Drivers - Fleet Managers
How do I invite a dispatcher?
1
Inviting Dispatchers - Fleet Managers & Drivers
Can drivers use all of the features of ELD Loads?
1
Features For Drivers - Fleet Managers
What load details does a driver see when a load is assigned to them?
1
Load Details For Drivers - Fleet Managers
How do I change a driver’s search permissions?
1
Driver Search Permissions - Fleet Managers
How do I view load assignments for a driver?
1
Driver Load Assignments - Fleet Managers
How do I see the current locations of my drivers?
1
Driver Current Location - Fleet Managers
How do I update details for a driver?
1
Updating Driver Details - Fleet Managers
How do I add a preferred lane for a driver?
1
Adding Driver Preferred Lanes - Fleet Managers
How do I edit a preferred lane for a driver?
1
Editing Driver Preferred Lanes - Fleet Managers
How do I delete a preferred lane for a driver?
1
Deleting Driver Preferred Lanes - Fleet Managers
ELD Loads Resources
Videos
3
ELD Loads Videos - Owner Operators
ELD Loads Videos - Fleet Managers
ELD Loads Videos - Drivers
Quick Reference Cards
3
Quick Reference Card - Owner Operators
Quick Reference Card - Fleet Managers
Quick Reference Card - Drivers
FAQs
3
Frequently Asked Questions - Owner Operators
Frequently Asked Questions - Fleet Managers
Frequently Asked Questions - Drivers
GIFs
0
Quick Start Guides
0
ELD Loads Support
Gorilla Safety Support
1
Gorilla Safety Support
ELD Loads Support
1
ELD Loads Support
Common Support Questions
4
Do I have to log in to my Gorilla Fleet Intelligence app to access ELD Loads?
Does logging out of ELD Loads log me out of the Gorilla Fleet Intelligence app?
Why am I not receiving any emails from ELD Loads?
Why are my ELD Loads emails going to my spam / junk folder?